Your Bill of Rights:
What You Can Expect From Lockhart & Associates

You have the right to expect us to be as passionate about your success as we are about ours.
Our commitment is to your success. Period. We’re here to help you grow your business with practical brand marketing and strategies that deliver real results in profitable growth.

You have the right to receive our “Absolute Best” in performance.
You deserve no less than excellence in exchange for your hard-earned money. We are passionate, vigilant, and relentless about living up to the promises we make to you

You have the right to great value.
You have the right to more than just a job that meets your needs. We are absolutely dedicated to meeting and exceeding your expectations—and delivering more value than you expect.

You have the right to Lockhart & Associates’ honest opinion.
You get no value whatsoever if we simply tell you what you want to hear. You deserve far better. If there is no growth opportunity to be found in certain areas, we will tell you. In every moment, in each conversation, you deserve the candid, honest and professional truth, as we see it. At Lockhart & Associates, our commitment to you is to deliver that message with dignity and compassion – without judgment, blame or bias.

You have the right to prompt response.
We understand where we are in the food chain. We work for you and you deserve phone calls and emails returned promptly—always within 24 hours.

You have the right for Lockhart & Associates to honor your culture and treat you with dignity and respect, in an ethical and professional manner.
Every organization is different. Lockhart & Associates respects this diversity. We will work within your system in a dignified, ethical and professional manner.

You have the right to tell Lockhart & Associates what you don’t value, don’t appreciate,
and don’t want.
This is more than a right--it’s a fundamental obligation to yourself and your organization. If you do not perceive the value we are providing in a given activity, simply tell us. We will do whatever it takes to address the issue.

You have the right to eliminate your risk—and to get your money back if you are not satisfied.
This is more than a right--it’s a fundamental obligation to yourself and your organization. If you do not perceive the value we are providing in a given activity, simply tell us. We will do whatever it takes to address the issue.

We’re willing to eliminate the risk on your part with our:

• Free Initial Consultation
• Check points for approval every step of the way
• Our “Rapid Results” Money-Back Guarantee.

During Branding, Strategy and Execution, if Lockhart & Associates does not deliver on our stated promises, and still does not deliver even after we are notified and attempt to correct the shortcoming, we will refund whatever portion of our fees you deem fair, up to 100%.

During Execution of an initiative within your organization… if you execute according to our plan, you must get rapid results within the timeframe we define together, or it doesn’t cost you a cent.